1. Android Central Question's Avatar
    people having the same phone number in my Gmail contacts or iPhone or Android. For example, if two people work at the same company and they both have the same phone number it tells me one of them is calling when it really is the other. Is there a way to fix this? Or Multiple Android contacts shares same number …… how to choose and what shows up on my phone display?

    Thanks
    Abiy
    10-03-2017 09:31 AM
  2. L0n3N1nja's Avatar
    Phones can only identify the number that is calling you, they have no way of knowing who picked up the phone to make the call.
    10-03-2017 10:06 AM
  3. drathos's Avatar
    I'm having a similar problem. In addition to the multiple people with different extensions, as you mentioned, I have a contact for the office itself with the base number and no extension. Something like this:

    Ashley: 1231231234;123
    Company: (123)123-1234
    Mary: 1231231234;125
    Nathan: 1231231234;101

    Until recently, if someone from that office called me, it showed up as the office contact (Company from the examples). A recent update seems to have shifted it to using one of the people (Mary from the examples). I found another thread (for the Galaxy S5) that suggested it was picking the first contact alphabetically that matched. That doesn't seem be the case here, as the contact it's picking is after the main contact and there's others that are before it, alphabetically, that it's never picked.

    Not sure what can be done to get that back to displaying the main contact for caller ID.
    03-15-2018 12:49 PM

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