A
Android Central Question
Hey guys,
Recently, in my mother's Samsung galaxy s5, this message showed when i tried to oppen settings/bluetooth, "unfortunately, the android.process.media has stopped."I saw a video on how to fix it. the method was to disable google sync, media storage and download manager and then clear the data of media storage and download manager.then restart the phone and enable them. But all the pictures in the gallery, the music, ringtones and documents are lost. I managed to get back the photos in the gallery, but the ringtones, etc.. are still missing. pls help me get it back.
Recently, in my mother's Samsung galaxy s5, this message showed when i tried to oppen settings/bluetooth, "unfortunately, the android.process.media has stopped."I saw a video on how to fix it. the method was to disable google sync, media storage and download manager and then clear the data of media storage and download manager.then restart the phone and enable them. But all the pictures in the gallery, the music, ringtones and documents are lost. I managed to get back the photos in the gallery, but the ringtones, etc.. are still missing. pls help me get it back.