1. Android Central Question's Avatar
    I have a moto droid and my wife has an I phone. She has complained that when I call her and she answers she hears an annoying almost fax-like sound? Only one other contact has the same experience and they have an I phone also. It does not happen to everyone and is puzzling and annoying. Anyone??
    10-04-2017 10:10 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which Moto phone do you have? Does it have an option to turn VoLTE (aka Advanced Calling, HD Voice, or Enhanced 4G) on or off?
    10-04-2017 05:08 PM
  3. phalas's Avatar
    Thanks B.Diddy I do have those options. Should I turn them off?
    10-05-2017 07:36 AM
  4. B. Diddy's Avatar
    It probably won't make a difference, but it's worth testing.
    10-05-2017 10:53 AM
  5. phalas's Avatar
    I did try turning it off and my wife said the disruption stopped. Go figure? Thanks for the idea. Verizon wanted to trade the phone in. What a pain.
    B. Diddy likes this.
    10-05-2017 05:23 PM
  6. B. Diddy's Avatar
    Great! Keep in mind, though, that simultaneous voice and data (i.e., surfing the web while on a call) might not work on Verizon phones if VoLTE is off, since that's how it's accomplished.
    10-05-2017 08:19 PM

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