10-18-2017 01:00 PM
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  1. Android Central Question's Avatar
    Android Central Question
    The calls go through but cannot hear anything once either side connects. This started ever since the hangouts upgrade came out and hangouts won't let me revert to the previous version which worked fine. I want to continue to use my google number so I don't have to eat up my voice minutes. Please help.
    10-09-2017 10:46 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Just to be clear -- you're talking about Hangouts Dialer, right? Have you tried clearing the cache/data for the app in Settings>Apps​?
    10-09-2017 03:24 PM
  3. almondcooky's Avatar
    almondcooky
    Yes, hangouts dialer and yes, I cleared the cache to no avail. I just tried again. Calls don't even go through at all. There must be some software glitch with the upgrade
    10-10-2017 10:30 AM
  4. almondcooky's Avatar
    almondcooky
    Calls do work when connected on WiFi only. Only a droid phone problem. I have an Iphone with hangouts and works fine.
    10-10-2017 10:33 AM
  5. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    I saw that Hangouts just got updated (although not Hangouts Dialer), so see if they patched the problem.
    10-13-2017 02:14 PM
  6. almondcooky's Avatar
    almondcooky
    Is there a more recent update than July? I only see version 21.0 on google play
    10-17-2017 09:25 PM
  7. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    On my Pixel XL, Hangouts is up to 22.0.171704195, and Hangouts Dialer is 0.1.100944346.
    10-18-2017 01:00 PM
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