Galaxy j3 wont move from lock screen

[Android Central Question]

Hi my samsung galaxy j3 wont let me unlock when i enter pin it takes pin but then wont unlock it freezez and then 4 minutes later reboots and then i can unlock it does this every time have tried changing security to swipe only but it still does the same

 

[B. Diddy]

Welcome to Android Central! Can you boot into Safe Mode? https://support.t-mobile.com/docs/DOC-34449