1. Marky2525's Avatar
    Hi,

    I recently had an issue with my S8 which Samsung stated was caused by a block to my Google account. Samsung factory reset my phone and removed the block but since then I cannot download music from Google play. I pay the monthly subscription of £9.99 but when I log into Google it states I have no subscriptions, this means I cannot even cancel the monthly payments, please help asap. Thanks
    10-10-2017 02:34 AM
  2. belodion's Avatar
    Hi,

    I recently had an issue with my S8 which Samsung stated was caused by a block to my Google account. Samsung factory reset my phone and removed the block but since then I cannot download music from Google play. I pay the monthly subscription of £9.99 but when I log into Google it states I have no subscriptions, this means I cannot even cancel the monthly payments, please help asap. Thanks
    Welcome.

    Have you tried here? https://support.google.com/accounts/...#topic=3382296
    10-10-2017 05:38 AM
  3. Marky2525's Avatar
    Thanks for your reply but nothing in there has fixed the issue.

    I have 2 gmail accounts neither of which say I have a subscription to Google music nor let me cancel the subscription which I am paying.

    I can sign into Google with my hotmail email address which makes me think this is what my subscription is linked too but I can't seem add my hotmail account to Google music????
    10-10-2017 01:24 PM

Similar Threads

  1. Why won't my laptop download apps and games
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 10-10-2017, 02:21 AM
  2. Why does andoid want to update to the same version
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 10-10-2017, 02:20 AM
  3. Why won't my laptop download apps and games
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 10-10-2017, 02:19 AM
  4. how to move downloaded music to player
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 10-10-2017, 01:26 AM
  5. why in the TO box my contact is blue and say chat instead of text message
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 10-10-2017, 12:57 AM
LINK TO POST COPIED TO CLIPBOARD