1. Android Central Question's Avatar
    My phone is stuck on the screen you get when you turn your screen on. I can not turn it off. I need to know how to get the back off of the phone so I can get the battery out. Can anyone help me out.
    10-11-2017 09:28 AM
  2. belodion's Avatar

    It’s not intended for removal by the user.
    10-11-2017 09:37 AM
  3. H3aTeRzz's Avatar
    Hi. Press and hold the Power & Down Volume Buttons, simultaneously, for at lest 15 seconds, and or till it shuts down. If this works. If not, then I would think you'd need to take it to a repair center.
    10-11-2017 02:20 PM

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