1. Android Central Question's Avatar
    I have a Galaxy S5 which the multi page button (bottom left) has stopped working. I have to back out of apps with the right button. If I restart the phone it will work for a while, so the button itself isn't dead. Any suggestions?
    Thanks
    Randy
    10-14-2017 01:57 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does it still happen in Safe Mode? https://support.t-mobile.com/docs/DOC-28456
    10-14-2017 04:51 PM
  3. randyjaco's Avatar
    Getting out of Safe mode only solved the problem for a couple of hours. Same as simply rebooting. When I do get it to work, I end up having to close dozens of pages, many that I don't remember opening during the day.
    10-15-2017 12:54 PM
  4. B. Diddy's Avatar
    So it came back while​ you were still in Safe Mode? Or did it come back after you rebooted back into normal mode?
    10-15-2017 09:44 PM
  5. randyjaco's Avatar
    After rebooting in normal mode
    10-16-2017 07:38 PM
  6. B. Diddy's Avatar
    Ok, so if it works in Safe Mode, that suggests something you installed is causing the problem. But to narrow it down, you probably have to uninstall apps one by one until the problem goes away. There's really no straightforward way to pinpoint the app, unless you already have some suspicions for whatever reason.
    10-16-2017 10:18 PM
  7. randyjaco's Avatar
    I think I found the problem. I had an app called Drive mode. I realized that the problem started about that time. I erased it and the multi page button is working now.
    Thanks for your help
    B. Diddy likes this.
    10-17-2017 04:57 PM
  8. B. Diddy's Avatar
    Great! Good detective work.
    10-17-2017 06:27 PM

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