1. Android Central Question's Avatar
    My phone battery after a week of purchase started draining faster then usual, while charging it in the afternoon the battery raised as if it was about to explode. Took it to a Samsung office for repair and was told that the battery needs to be changed, they changed the battery and it was better for about a month before the problem restarted. Now it's not just the battery, the phone at times freezes for no reason and when I feel the back it's hot. When I put it off and back on the baterry which was 100% drops to 1% what could be the cause? Please I need help..
    10-14-2017 03:22 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Does this happen in Safe Mode?

    Charge up to 100%, then let it drain to 20-30% with normal usage, without charging in between. Then show us:

    1. The main Settings>Battery screen.
    2. The fullscreen battery graph screen (which shows Awake time and Cell Signal Strength).
    3. The Screen category (to see total Screen On time).
    4. The Cell Standby category, if present (to see Time Without Signal).

    http://forums.androidcentral.com/gen...d-central.html

    You might have to install a 3rd party battery monitor, like GSam Battery Monitor, to get the Cell Signal Strength graph.
    10-14-2017 04:42 PM

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