Note 8 call notification

[Sassanchez]

When I have an incoming call it is not "waking up" the screen. I can hear it ringing but I still have to unlock the phone, swipe down from the navigation bar and then if it's still ringing press answer. Even if the phone is not locked it is not opening full screen. I have gone into every setting I can find and cannot figure it out. Any help is very appreciated!

 

[Brittany Tonarella]

Same issue. I ended up factory resetting, which fixed the issue until now. No call notifications again so I am missing calls. Very frustrating.