1. Android Central Question's Avatar
    My Galaxy 5 will not unlock. I cannot swipe the screen to unlock, nor can I shut off the power.
    10-18-2017 09:14 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! S5 or Note5? (I'm guessing Note5, since you otherwise could have removed the battery on an S5.) What screen is it frozen on? You can force a shutdown by pressing and holding Power and Vol Down together for about 15-20 seconds. Then power on again normally.
    10-18-2017 10:24 PM

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