1. Android Central Question's Avatar
    The screen does not respond to touch so I can't power off Galaxy Note 7.
    10-19-2017 03:50 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Press and hold Power and Vol Down for about 15-20 seconds to force a shutdown.

    Do you really have a Note 7, or do you have the Note Fan Edition? If you have the former, you should really strongly consider getting rid of it, given the fire risk.
    10-19-2017 11:22 AM

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