1. Android Central Question's Avatar
    My note 3 recently fell and when I switched it on it was stuck on the samsung logo for hours. I tried to use Dr. Fone''s android recovery tool to extract my data but the recovery stopped at 90% and ever since my phone is stuck on a screen that shows the android logo and Recovering. Whenever I reboot it goes back to the same screen.
    10-20-2017 06:02 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you able to boot into Recovery and wipe the cache partition? https://support.t-mobile.com/docs/DOC-27708
    10-20-2017 10:12 PM

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