1. Android Central Question's Avatar
    When taking a phone call on my Galaxy j7 Sky Pro the mobile data turns off. My research indicates that advanced calling feature in most galaxies / Android devices would enable me to access settings to make this feature go away. However I cannot locate it on my Galaxy j7 Sky Pro. Is there a way to make this feature go away on this phone?
    10-24-2017 01:34 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which carrier are you on? Simultaneous voice & data typically requires VoLTE (Voice over LTE) to be turned on. Make sure your carrier supports VoLTE, and look in the phone's Mobile Settings to make sure VoLTE is turned on. It might also be called Enhanced 4G, HD Voice, or Advanced Calling, depending on the carrier.
    10-24-2017 01:59 AM

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