1. Android Central Question's Avatar
    Hi, my mum has had her EE Kestrel for a few years and has recently decided to move to another network -utility warehouse- we have received the new SIM card and also have the codes from EE to unlock the phone, however when we put the new SIM in and turn the phone back on it doesn’t bring up anything for us to type in the unlock code. Does anyone have any ideas how we can unlock the phone, or how to get the phone to bring up the unlock prompt?
    11-01-2017 10:33 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Just to be sure -- did you talk directly to EE to get the unlock code, or did you obtain the code from some unofficial source? Review their unlock policy here: Unlocking your phone - processes and costs | Help | EE
    11-01-2017 01:35 PM
  3. WIKED94's Avatar
    Yes the code was obtained directly from EE at the same time as the PAC code for her number. So we have the code to unlock it but there’s nothing coming up on the phone for us to type it into :/
    11-01-2017 02:45 PM

Similar Threads

  1. Is there a way to set the default ringtone on an LG G6 to silent?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-01-2017, 03:51 PM
  2. How can I fix an sd card bug on SGS4?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-01-2017, 09:45 AM
  3. Replies: 0
    Last Post: 11-01-2017, 08:04 AM
  4. Replies: 1
    Last Post: 10-31-2017, 06:29 AM
  5. Sprint essential come unlocked to work on other carriers?
    By NougatDude in forum Essential Phone
    Replies: 1
    Last Post: 10-31-2017, 03:14 AM
LINK TO POST COPIED TO CLIPBOARD