1. Android Central Question's Avatar
    So I just recently got the bluboo s8 and I'm noticing the best data I can get is E even though I am in a great service zone, I use TracFone and on my last 20 dollar cheapo phone I could get even 3G just fine,
    My data is at the recommended (4G) but it's only giving me E, I don't know why! Is there ANY foolproof way to fix it (I haven't rooted) help!?
    11-02-2017 12:16 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! TracFone offers SIMs for both CDMA and GSM. Do you know if you have a GSM SIM? The CDMA SIM wouldn't work for your phone, since the phone is GSM only.

    The specs for your phone show that it doesn't support T-Mobile's or AT&T's LTE bands:

    https://www.devicespecifications.com/en/model/b68644ad
    https://www.phonearena.com/news/Chea...he-USA_id77933
    11-02-2017 11:46 AM
  3. Brett Doughty's Avatar
    well checking what I bought I found this

    jk I can't copy and paste on this app apparently one sec, ugh well basically it talks about bands and how your device needs to operate on a certain band to use 4G and if not it will run edge, so if my phone doesn't run that band how do I change that
    11-03-2017 01:51 AM
  4. Brett Doughty's Avatar
    sorry had to create account to continue conversation
    11-03-2017 01:52 AM
  5. chanchan05's Avatar
    The bands are hardware. You can't change it on any phone. Basically similar to how a TV can't get FM radio signals because their signal bands are different. You need to switch to a carrier with the same bands as your phone, or get a new phone that support's your carrier bands.

    I'm not sure if it's available still, but I remember some ads a couple weeks ago where if you have a sprint capable phone, and you switch to sprint, they give you a 200USD gift cert. So if you're not on sprint and you don't really have cash for a new phone, that can work out.

    Edit. Lol apparent it wasn't an ad. Flossy was talking about it in his review for the Blu S1.



    I think the 129 sale for that model is over though.
    Laura Knotek and B. Diddy like this.
    11-03-2017 01:57 AM
  6. Brett Doughty's Avatar
    so point me in the direction of what to do exactly because I'm hopelessly lost when it comes to service
    11-03-2017 02:20 AM
  7. chanchan05's Avatar
    so point me in the direction of what to do exactly because I'm hopelessly lost when it comes to service
    Well basically, get a new phone or switch carriers. I don't know which carriers are available in your area, or where you are, so you'll have to look for yourself which carrier in your area supports your phone.
    11-03-2017 02:28 AM
  8. Brett Doughty's Avatar
    ok how do I find what bands my phone uses?
    11-03-2017 09:28 AM
  9. B. Diddy's Avatar
    ok how do I find what bands my phone uses?
    It's in the link in my first response to you. In general, you can find the bands a phone supports by doing a Google search for "[your phone] specs." GSMArena.com and PhoneArena.com are two good sources.
    chanchan05 likes this.
    11-03-2017 10:03 AM
  10. Brett Doughty's Avatar
    bluboo s8 doesn't exist according to those sites
    11-03-2017 03:22 PM
  11. Brett Doughty's Avatar
    I called my provider TracFone and they said they could send me instructions as soon as I told them the android version , I said 7.0 cause that's what it says, they said that didn't work, is that the real version or not
    11-03-2017 03:50 PM
  12. B. Diddy's Avatar
    bluboo s8 doesn't exist according to those sites
    This is the link I gave you in my initial response: https://www.devicespecifications.com/en/model/b68644ad
    11-03-2017 08:23 PM

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