[Android Central Question]

After the latest update, I got 7.1.1. My phone stopped connecting to my router at home after that and I see the WiFi icon has a question mark next to it! I don't know much about phones but I've tried removing the sim, restarting my phone, airplane mode, basically, everything. HELP!

[Javier P]

Welcome to the forums. Try this. Go to settings - WiFi - select that network - forget. Switch WiFi off & on and try to connect again entering the password. Tell us how it goes

[Mridula Arjun]

Hello,

It didn't work. I have already tried this. Yesterday I did a factory reset. Still didn't work.

[Javier P]

Thanks for registering! Is this happening only with your home router? Can you connect on other WiFi networks? Have you already tried safe mode?

[KeepItReal]

When was the last time you rebooted your wifi router? i usually log into my router from.my laptop (which is something everyone should learn) and use its advance menu to reboot the router.

[emceeaye]

Mine started doing same thing in late October, but not sure problem was triggered by getting 7.1.1... anyway I figured out how to fix it on mine through the instructions at the following link:

https://forum.xda-developers.com/gal...fi-wont-stay-c

[Susan Laurence]

I just wanted to say OMG thank you. I have been so frustrated with that. And that is the first time anything has ever worked for me and it was told in a simple way. (I'm new to all of this) lol thanks again

[Javier P]

I just wanted to say OMG thank you. I have been so frustrated with that. And that is the first time anything has ever worked for me and it was told in a simple way. (I'm new to all of this) lol thanks again

Welcome to the forums! Which solution did the trick for you?

[Susan Laurence]

It was about the question mark by Wi-Fi and you said just hit forget and turn it off and on again and it's working fine now

[Javier P]

It was about the question mark by Wi-Fi and you said just hit forget and turn it off and on again and it's working fine now

Excellent! Thanks for the follow up!

[Susan Laurence]

I want to stay connected to you , since, like I said, all of this stuff I'm just learning about...my phone and wi fi ....and I'm always having some sort of a problem it seems.... And I need someone that can give answers so that I can understand

[Javier P]

I want to stay connected to you , since, like I said, all of this stuff I'm just learning about...my phone and wi fi ....and I'm always having some sort of a problem it seems.... And I need someone that can give answers so that I can understand

Feel free to ask anything you need!