11-09-2017 09:31 PM
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  1. Android Central Question's Avatar
    Android Central Question
    Hi all,

    I had been using the same phone for 2 years. 3 months ago I changed to a new number and new sim and everything was fine with whatsapp.

    Today I got a new phone and put the new sim in. Even though I backed up my whatsapp on my old phone earlier to google drive it wont pick it up.

    When i install whatsapp on my new phone it says choose account to restore. Then it shows my email where I have backed up whatsapp to google drive, but I cannot select as it says in brackets no backup found.

    But when I open my google drive the backup is there.

    I don't know why WA can't locate it
    11-08-2017 11:39 AM
  2. Thacy's Avatar
    Thacy
    Did you back up WhatsApp on your old phone after changing to the new number?
    11-09-2017 09:31 PM
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