Welcome to Android Central! Which phone? Did it come with the Play Store preinstalled in the first place, or did you have to manually install it yourself?
Welcome to Android Central! Which phone? Did it come with the Play Store preinstalled in the first place, or did you have to manually install it yourself?
Welcome to Android Central! If you had to manually install the Play Store, that means the device probably wasn't certified for Google Play. In that case, the Play Store can't be guaranteed to work.