B. Diddy Senior Ambassador Moderator Mar 9, 2012 165,581 4,724 113 Visit site Nov 10, 2017 #2 Welcome to Android Central! Force a shutdown by pressing and holding Power and Vol Down for about 15-20 seconds. Then try powering on again normally. Does it go back to that screen? Upvote 0 Downvote
Welcome to Android Central! Force a shutdown by pressing and holding Power and Vol Down for about 15-20 seconds. Then try powering on again normally. Does it go back to that screen?