1. Android Central Question's Avatar
    Lenvo tablet updating says failed" installation aborted" tablet has "root". I bought the tablet before I went into hospital in August spent along time in hospital and never used tablet. Finally started to yet it recently and have had problems since! Because of the time frame I could not exchange product so I continued to try and call with it now I'm currently trying to update system with only a tap on instructions and with no fault of my own it keeps saying it fault and that it has root!!! Looking the problem up I see that I'm not the only unsatisfied customer. Please could someone get back to me with advice, help, or a way I can be able to return product for exchange. Still have receipt from purchase. Thank you in advance Lori
    [email removed by moderator]
    11-11-2017 05:43 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you buy the device brand new, or was it used or refurbished? Did you ask the seller if the device was rooted before being sold?
    11-11-2017 06:41 PM

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