11-18-2017 12:11 AM
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  1. Android Central Question's Avatar
    Android Central Question
    My Android cell phone began to freeze/lock (with only the screensaver flashing on and off) whenever the Amazon Music app is used. Requires a hard restart.
    11-16-2017 05:03 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which phone? Did you install it from the Play Store, or did you have to sideload it?

    Try going to Settings>Apps​, select the app, and Clear Cache/Clear Data. Now open it, log back in, and see if it keeps crashing.
    11-18-2017 12:11 AM
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