1. Android Central Question's Avatar
    My Samsung galaxy s6 was partially water damaged, and my touch screen and display is broken, yet all the interior is fine. I'd like to transfer my data to my new Samsung galaxy S8 through Smart Switch, yet I don't know how to do it. When I plug the two together, a notification on the S8 shows "click "agree" for the transfer to be completed on your old device", yet I cannot do it- neither the display nor the touch screen is working. Could anybody please help me?
    11-18-2017 06:34 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Unfortunately, there's not much you can do, since the old phone needs to be on and unlocked. If the data is really important, you might have to spring for a screen repair. In the future, I recommend keeping all of your important data backed up or synced to a reliable cloud (like your Google account -- with Drive, Photos, Contacts, Music, etc.).
    11-19-2017 02:06 AM

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