1. A Cox's Avatar
    The Walmart app has suddenly become incompatible with my Galaxy S7. Anyone else suddenly having this issue and might know the reason why??

    Thanks !
    11-19-2017 09:32 AM
  2. robrrtp's Avatar
    The app updated a couple of days ago for me and still working okay afaict
    11-19-2017 08:56 PM
  3. Jyelver's Avatar
    I am having the same issue with my S7. Did you find a fix?
    11-20-2017 12:50 PM
  4. Android Central Question's Avatar
    Tried downloading the Walmart new version app and is telling me that my device is not compatible which is a Samsung S7 how to fix this problem?
    11-26-2017 02:57 PM
  5. Rukbat's Avatar
    You don't, Walmart has to. It's possible that they set the wrong maximum or minimum Android version for the app. It works fine (I just updated it (on my old Note 3 running KitKat).
    11-26-2017 03:32 PM
  6. Android Central Question's Avatar
    why isnt my samsung edge 7 capitable with walmart app when it used to be a month ago because so used it to buy some things online from Wal-Mart and now it's telling me to update and when I go to update it tells me my phone isn't capatible?
    12-01-2017 03:05 PM
  7. B. Diddy's Avatar
    Welcome to Android Central! Is your S7 edge a US version or an international version?

    Also, send an email to the Walmart app developer and ask them if this is an error on their side: androidapp@walmart.com
    12-01-2017 10:04 PM
  8. Rukbat's Avatar
    Walmart updated their app recently. That may have caused a few problems - most likely in the maximum version of Android that it can be used with. (Typos happen.)
    12-02-2017 12:41 PM
  9. Android Central Question's Avatar
    When attempting to update my walmart app on my galaxy 7 it gave me a message saying my device is not compatible...is there a fix? I've emailed walmart, been to my carrier, talked with Google no one has an answer
    12-03-2017 09:47 AM
  10. Rukbat's Avatar
    Walmart recently updated their app. After the number of complaints I've seen (and years as a developer) I suspect that someone made a typo, probably in the maximum version of Android the app can run on. It still runs fine in 4.4.2 and 6.0.1, the only versions I have, but it seems to not work on 8 (Oreo). Eventually (maybe) they'll fix it. (It took them about 2 years to fix the Sam's app. The app worked, but the store's end didn't.)
    Laura Knotek likes this.
    12-03-2017 02:55 PM
  11. crapmetal's Avatar
    I am having the same issue with my S7. Did you find a fix?
    I found a fix, set your resolution to max and wipe the google play data this worked for me
    12-04-2017 12:23 AM
  12. Android Central Question's Avatar
    My Walmart app was extremely slow so I uninstalled it and when I went to install it again it said that my Samsung Galaxy S7 was not compatible. I have now lost all my receipts and orders and prescriptions. I really hope this is just temporary and I'll be able to get all that information back
    12-05-2017 06:06 PM
  13. Dano1200r's Avatar
    Uninstall the app. Clear your cache partition. Reboot. Reinstall.
    A Cox likes this.
    12-05-2017 06:16 PM
  14. Rognsharon's Avatar
    I have had the Walmart app on my phone for years and I noticed the last couple of weeks it's been sluggish so I uninstalled it and went to reinstall it and it says that my device is not compatible. I have lost all my receipts, my order history and my prescriptions. I really hope this is just a temporary issue. I cleared my caches and my cookies and I rebooted my phone and it still will not let me download the Walmart app. It gives me the same message, thay this device is not compatible
    12-05-2017 11:05 PM
  15. B. Diddy's Avatar
    Merged a number of threads about this issue.
    12-06-2017 12:57 AM
  16. Rognsharon's Avatar
    I did what you suggested and it still says it's not compatible
    12-07-2017 03:51 PM
  17. Elizabeth Carles's Avatar
    I was able to download the app apk directly from an apk mirror site. I allowed it to install (had to allow unknown sources) and it opened fine. So i am not sure what that means programming-wise. the error seems to be the Play store thinking the phone isnt compatible.
    12-20-2017 09:32 AM
  18. A Cox's Avatar
    I'm still getting the not compatible message for the Walmart app. What's the deal???
    01-16-2018 12:45 PM
  19. Luksa m's Avatar
    So glad to hear that I am not alone on this. I have been dealing with this same issue for my Kohls app for the last month. 2 days ago I went to reinstall my Walmart app and there it was, the incompatible message. I could not believe it. How do we fix this??
    02-22-2018 12:05 PM
  20. Rukbat's Avatar
    Just as an update to my previous posts. I had no problem installing the Walmart app on my new Pixel 2, running 8.1. And it works - I've set it up, the camera comes up, etc.

    Evidently it's just incompatible, for one reason or another (it seems to claim to be incompatible with Elizabeth Carles' setup, but it works anyway) that has nothing to do with whether it actually is or not.

    As far as fixing it, enable the apk mirror, download the apk from there and tap the apk file in a file manager (if you don't know how to install an app from an apk file - those who do can ignore this). But check the functions you're going to use before going to the store. Standing there trying to pay with an app that doesn't work can be a bit annoying. (No, you can't check out the paying part, but make sure it takes your CC info, and that the camera opens when it should.)
    02-22-2018 12:28 PM
  21. MickinMD's Avatar
    The Walmart app has suddenly become incompatible with my Galaxy S7. Anyone else suddenly having this issue and might know the reason why??

    Thanks !
    A search led me here because I tried running the Savings Catcher on the Walmart App and the camera showed nothing but black.
    I may have had something to do with my new Samsung Galaxy S7 asking me through an app if I wanted to transfer my apps from my 4 year-old Alcatel Pop Icon phone. But I just deleted the Walmart app, reinstalled it through Google Play and it all worked fine, including all the Savings Catcher functions - including capturing the QR Code with the camera.
    03-30-2018 10:25 PM
  22. CareBare59's Avatar
    Not sure what your issues is .I had the same problem with my Galaxy S7. What I found was that I had the Walmart app installed on my old Galaxy S4 so I went and deleted it off the S4. I was then able to install it on my S7. It works on my S7 now. Just an idea ,not sure if you had it installed on another phone.
    04-01-2018 07:32 PM

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