1. Android Central Question's Avatar
    Whenever I connect, it says Device can perform faster on the (Dell) PC and then I get this error on the phone:

    "The connected device is unable to access data on this phone. Reconnect the USB cable and try again."

    I googled the error message, but nothing comes up.
    11-21-2017 02:17 PM
  2. pkcable's Avatar
    Try a different USB port, also try restarting both devices. Also note that not all USB ports are created equal. Did you notice some that appear blue on the inside? Those are the faster USB 3.0 ports, and MIGHT work better/faster OR might not work at all. (BUT I suspect the S8 can handle the faster USB) Also if you are using the front USB ports try the back, or vice versa.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    11-21-2017 02:27 PM

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