Windows 7 not connecting to Samsung S8

[Android Central Question]

Whenever I connect, it says Device can perform faster on the (Dell) PC and then I get this error on the phone:

"The connected device is unable to access data on this phone. Reconnect the USB cable and try again."

I googled the error message, but nothing comes up.

 

[pkcable]

Try a different USB port, also try restarting both devices. Also note that not all USB ports are created equal. Did you notice some that appear blue on the inside? Those are the faster USB 3.0 ports, and MIGHT work better/faster OR might not work at all. (BUT I suspect the S8 can handle the faster USB) Also if you are using the front USB ports try the back, or vice versa.

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