11-22-2017 01:54 PM
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  1. Android Central Question's Avatar
    Android Central Question
    Hi guys, today i had this problem on my HUAWEI HONOR 4C (User's data partition has crashed,please choose an action:back up-factory data reset -restart) i tried them all but this problem still appear. I tried also with the hard reset but nothing, please can anyone help me?
    11-22-2017 05:36 AM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Someone here may be able to advise, otherwise it may be worth contacting the manufacturer’s customer support.
    11-22-2017 07:23 AM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    If the user's data partition crashed, probably a few other partitions (like the system partition) also crashed (or you'd at least get to your home screen). You may have to reflash the phone's firmware. Look around in https://forum.xda-developers.com/honor-4c for help with that. Since the phone is no longer under warranty, flashing the firmware is free, and it's worth a try before resorting to paying for a repair (that may be nothing more than flashing the firmware).
    11-22-2017 01:54 PM
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