1. Android Central Question's Avatar
    So i just installed the Facebook Messenger app on my new LG G6 and tried to send a video to my dad. When i click on the video and click send it tells me "Video to Big. At least one video is to big. Please resize and try again". The video is only 14 seconds and ive had no trouble sending videos over 2 minutes in Messenger on my previous phones!
    Anybody have a solution? Thanks
    11-25-2017 12:29 AM
  2. Matty's Avatar
    So i just installed the Facebook Messenger app on my new LG G6 and tried to send a video to my dad. When i click on the video and click send it tells me "Video to Big. At least one video is to big. Please resize and try again". The video is only 14 seconds and ive had no trouble sending videos over 2 minutes in Messenger on my previous phones!
    Anybody have a solution? Thanks
    Hey there, Welcome to AndroidCentral ๐Ÿ˜ƒ and thanks for the question.

    The last time I checked, Facebook doesn't mind how long the video is. They only care about the size. So just make sure the video is UNDER 25mb in size and you should be good to go.

    Hope this helps.
    11-25-2017 02:58 AM
  3. L0n3N1nja's Avatar
    What was the old phone?

    Same issue with wifi and mobile data?

    Are you recording video at a higher resolution?
    11-25-2017 03:58 AM
  4. Pete86's Avatar
    The old phone was a Motorola moto G2, and the other one was a cheapo vodaphone branded decice. Both phones had no trouble sending videos in Messenger with big file sizes. I sent one around 200mb a few weeks ago.

    I only tried sending via wifi as the files are big. I suppose i should try using mobile data too.

    The files are from my lumix camera. They are big files that i send using wifi to an app on my phone. Then in the past ive been able to send them to relatives at home (im traveling) using Messenger. But not with the new phone.... ๐Ÿ˜ž
    11-25-2017 07:31 PM
  5. Rukbat's Avatar
    It's not your wifi that's limiting you, but it might be Facebook Messenger, and that app doesn't know which way you're getting to the internet.

    But Facebook has never been known as a great software house (the idea is good, the server code is good, but the apps leave a lot to be desired), so "if you hear hoofbeats" - in this case the horses are Facebook Messenger.
    Kashan Mustafa likes this.
    11-26-2017 11:40 AM
  6. Pete86's Avatar
    Ok, thanks for the help.
    11-26-2017 11:42 PM
  7. Kashan Mustafa's Avatar
    Why can not my new phone send videos in massanger?
    04-02-2018 04:29 AM
  8. Dawhoda's Avatar
    The old phone was a Motorola moto G2, and the other one was a cheapo vodaphone branded decice. Both phones had no trouble sending videos in Messenger with big file sizes. I sent one around 200mb a few weeks ago.

    I only tried sending via wifi as the files are big. I suppose i should try using mobile data too.

    The files are from my lumix camera. They are big files that i send using wifi to an app on my phone. Then in the past ive been able to send them to relatives at home (im traveling) using Messenger. But not with the new phone.... ๐Ÿ˜ž
    That's because those older phones where lower resolution and weren't using that much data
    02-18-2019 01:10 AM

Similar Threads

  1. Replies: 5
    Last Post: 12-15-2017, 11:20 AM
  2. How can I make a two "favorites" for one contact with two numbers?
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 11-26-2017, 08:12 AM
  3. I cannot open my pics on my Samsung tablet
    By tiptop42 in forum Ask a Question
    Replies: 1
    Last Post: 11-26-2017, 01:10 AM
  4. im tyring to carrier unlock my Straight Talk LG Stylo 2
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-25-2017, 06:58 AM
  5. how do i turn my settings back on?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-25-2017, 03:12 AM
LINK TO POST COPIED TO CLIPBOARD