1. debby sue's Avatar
    hi there -- my Samsung galaxy5 is in MTP mode -- I have no trouble transferring pics to my computer but it wont let me download my videos -- it hangs up and wont continue past -- sigh -- appreciate any help I can get -- thanx
    11-25-2017 10:55 AM
  2. Rukbat's Avatar
    Do you have the phone plugged directly into the PC, or into a USB hub? Some hubs can't handle sustained data transfers, like a large video file.
    11-25-2017 03:33 PM
  3. debby sue's Avatar
    hi there -- I didn't mean to seem rude by asking more than once -- Im just new to this and couldn't find where my question was to look for an answer - so I retyped it -- thank you though
    11-28-2017 07:20 AM
  4. debby sue's Avatar
    hi there -- I didn't mean to sound rude by asking more than once -- im just new to this and couldn't find my question in order to look for an answer so I retyped it -- thank you though
    11-28-2017 07:21 AM
  5. Dano1200r's Avatar
    Save your videos to the SD card. Then remove the card and place in the computer you want to use them on.
    debby sue likes this.
    11-28-2017 09:46 AM

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