1. stina12345's Avatar
    Cant access wi fi. Getting ..authentication error occurred... tried soft boot of both phone and modem. Other Samsung device is okay. Disabled...flight mode..
    Am really pretty thick when it comes to the digit world and would really appreciate any help/advice.
    Thanks
    11-29-2017 07:33 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is this your home wi-fi network or a public network? Are you certain you've entered the password correctly?

    If it's your network, try rebooting the router by unplugging its power for 10 seconds, then plugging back in.
    12-01-2017 12:51 AM

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