1. Android Central Question's Avatar
    Every time I put my phone to charge it freezes and when I try to turn it on it freezes on the Samsung logo. I have tried to reset it and I have tried to go to the recovery options but it doesn't work. Could somebody help?
    11-30-2017 03:37 PM
  2. STARGATE's Avatar
    Does the phone work connected to power without the battery?
    If so, you might need a new battery.
    11-30-2017 03:55 PM
  3. Rukbat's Avatar
    Leave the charger plugged overnight. That should give even a bad battery enough charge to let the phone turn on and stay on for a few seconds. If that works, get a new battery. If it doesn't, the phone probably has a problem. (If you';re still on the original battery, a bad battery is a good bet, though - they usually don't last as long as yours has.)
    12-01-2017 02:17 PM

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