1. Android Central Question's Avatar
    When I listen to music or watch videos the sound turns all the way down and I have to turn it back up. It happens with headphones in and out. I'm not touching the sound or anything. And it's only with media. It doesn't effect my ringtone. I have a Samsung J3
    11-30-2017 09:57 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! The Vol Down button might be stuck in a pressed state, or intermittently getting stuck.

    Try the following -- power off the phone, then power back on by pressing and holding Power and Home together. Does it go into Download Mode, as shown here? Enter Download Mode on Samsung Galaxy J3 (2016) [How To] - Tutorial / Guide. If so, that would suggest the Vol Down button is stuck, because to get into Download Mode, you have to press and hold Power, Home, and​ Vol Down.
    11-30-2017 11:57 PM

Similar Threads

  1. My Huawei Mate 9 won't factory reset
    By Alanamch in forum Huawei Mate 9
    Replies: 5
    Last Post: 09-15-2018, 02:15 PM
  2. How to stop stock android from blinking on & off
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-01-2017, 12:05 AM
  3. Recently my phone will randomly pull up an app in the app store.
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-01-2017, 12:04 AM
  4. note edge shutting off will start back up if plug in why?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-01-2017, 12:03 AM
  5. How do i turn off the raise to wake on the alcatel zip phone
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-01-2017, 12:03 AM
LINK TO POST COPIED TO CLIPBOARD