1. Hossain Al Fahim's Avatar
    hey,
    i'm using samsung galaxy j5.
    after updeted marshmallo my gallery doesn't showing any albums. but in 'my files' it's showing those albums.
    I cleared the all no media files also to solve the problem. but it didn't work.
    i'm not finding the media storage application also.
    how can i solve it?
    12-02-2017 01:38 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are these different albums based on different directories in the phone's storage, or were they created using the gallery app? Which gallery app are you using -- the stock Gallery app, or the Google Photos app?
    Hossain Al Fahim likes this.
    12-02-2017 06:25 PM
  3. Hossain Al Fahim's Avatar
    I'm using the stock gallery app and i created those albums by the help of stock gallary. Whould you give me any suggestion please?
    Thank you for reply.
    12-05-2017 01:07 PM
  4. B. Diddy's Avatar
    Try using the media.Re.Scan app.
    Hossain Al Fahim likes this.
    12-05-2017 06:55 PM
  5. Hossain Al Fahim's Avatar
    I also tried media.Re.Scan app also.
    I download it from google play store.
    but the problem didn't solve.
    12-06-2017 07:11 AM
  6. B. Diddy's Avatar
    You could try going to the App Manager, tapping Menu>Show System, then selecting Gallery and clearing cache/data.
    Hossain Al Fahim likes this.
    12-06-2017 01:39 PM
  7. Hossain Al Fahim's Avatar
    I also tried it before,
    after you telling me I go there again,
    but there is no option to clear cache data.
    12-07-2017 02:00 PM
  8. B. Diddy's Avatar
    When you select Gallery in the App Manager, then tap the Storage heading. Clear Cache/Data is there.
    Hossain Al Fahim likes this.
    12-07-2017 07:31 PM
  9. Hossain Al Fahim's Avatar
    Many many thanks.
    I'm so happy,
    I found the cache data and clear it after your telling.
    thank you very much. My problem solved. Thanks.☺
    B. Diddy likes this.
    12-08-2017 11:59 AM

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