1. Android Central Question's Avatar
    My phone is broken and the screen is black and I want to accsess my files inside the knox
    12-03-2017 11:03 AM
  2. Rukbat's Avatar
    That's the whole idea of Knox - you can't. Knox keeps the data secure from prying eyes. (You should have that data backed up somewhere, so you get it from there.)

    If you mean from a phone that has the Knox stub in it (and you never downloaded Knox and set it up), there are a couple of ways that might work:

    A quick guide to accessing a locked phone with a cracked screen.

    Recovering files via adb (Post #22)

    That's assuming that the phone works, the only problem is the screen. If the phone won't even turn on, there's probably nothing to recover but even if there is, it can't be recovered.
    12-03-2017 11:39 AM

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