1. Katrin25's Avatar
    Hi. I have a problem with my S6..
    i go to my screen lock type in settings to lock it but i cant put my thumb finger and it says wait for 60 minutes. Then after that i tried the password but i FORGOT my password. I tried 6 times and it doesnt match with my thumb.

    Please help.thank u
    12-06-2017 01:10 AM
  2. Rukbat's Avatar
    You'll have to unlock it, so sit and think, or sleep on it. Then when it's unlocked, change the lock screen to None, then change it to Password and put in a password - and store it somewhere safe.
    12-08-2017 10:29 PM

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