1. Android Central Question's Avatar
    When I turn the Honor 5X Phone on, a green screen with a red rectangle on the top half and a blue rectangle on the bottom half pops up. then it gets stuck in a screen that has the honor logo. I cannot turn it off as it keeps doing it over and over again. The only way to get it to turn off is to let it die. If i try to turn it on then, it attempts to download an update and gets stuck at 5%.

    Any suggestions would be very much appreciated
    12-06-2017 12:51 PM
  2. Guytronic's Avatar
    If there is a SD card in the phone remove it.
    Try booting again stay on Wi-Fi if possible for any updates.
    12-06-2017 02:32 PM

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