12-08-2017 05:12 PM
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  1. Android Central Question's Avatar
    Android Central Question
    After i updated the software of my mobile phone samsung j7 prime .playstore disappeared and some of my apps is not working .
    12-07-2017 04:44 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Was this a system update pushed over-the-air, or did you download it manually from some website?

    Did the Play Store icon disappear from the App Drawer, or only from the Homescreen? If there's a Google folder in the App Drawer, make sure you look in there. Or look in the App Manager -- is the Play Store still there?

    Wiping the cache partition can sometimes help with various issues after a system update: https://support.t-mobile.com/docs/DOC-35597
    12-08-2017 05:12 PM
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