1. Android Central Question's Avatar
    I am hoping that u can help me.My partner came home after a week of working away&Thought he'd surprise me with a new phone(second hand Cubot)which he bought of someone he works with occasional.Tbe phone was clear&ready to set up so I thought.After numerous attempts of entering my Google details etc all that happened was the same message on screen telling me I had to enter Google details of a person that as been associated with the phone.So what do I do now???I'm stumped,upset&phone less.PLEASE CAN YOU HELP ME WITH THIS PROBLEM?U would be so very grateful if so.Look forward to some positive feedback & Thanks in advance
    12-12-2017 04:31 AM
  2. hallux's Avatar
    Your partner needs to work with his friend to have him/her enter their Google account and properly reset the device.

    https://www.androidcentral.com/facto...-you-need-know

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    12-12-2017 05:01 AM

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