1. Android Central Question's Avatar
    Samsung support team Hi. I'm Adina from Iran. I have a Samsung mobile phone that has a Galaxy S6 model. When I bought Android, I was upgrading to the 5 lollipop, which was gradually upgraded to 6 and 7. I plan to update 7.1.1 or Android O, but I'm sorry to say that Samsung's representative in Iran does not provide good support. I also contacted your representative in the United States, but they tell me that our information is limited to American phones. I wanted to know if you might be using ota on Android 7.1.1 Or send me the Android 8? I'd love to have this version of Android on my phone. Give me some guidance. Thank you samsung galaxy s6 factory model: sm-g920f [removed by moderator]
    12-18-2017 06:35 AM
  2. hallux's Avatar
    Hi, Adina.

    Unfortunately, it seems that 7.0 is the highest that model goes. You can visit sammobile.com to see what firmware was made available for your device. If a newer version is available for another version of the same model - no, you can't use it on yours. Installing a new version of Android on a device just because Google has released a newer version is not how it works, you need to have support from the manufacturer. Some devices get some support for newer versions of Android from enthusiasts but installing those is not simple and you risk rendering the device useless.

    Also, this site is not officially associated with Google, Samsung or other Android device manufacturers. We are just a group of enthusiasts that gather to share ideas and help with Android.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    RumoredNow and Tim1954 like this.
    12-18-2017 07:04 AM
  3. hmoudi546's Avatar
    hallo samsung team :I have lost my rom on my s6 machine i want to know my rum and this info
    product name :sm-g920f
    current binary :samsung official
    reactivation ff
    secure dawnload : enable
    knox warranty void : 1 (0*0203)
    rp swrev : b :5 k:2 s:2
    and i live in germany
    thank you
    12-20-2017 10:03 PM
  4. hallux's Avatar
    Have you visited the sammobile link I posted above?
    hmoudi546 likes this.
    12-20-2017 11:42 PM
  5. hmoudi546's Avatar
    Yes but I want the version that is compatible with my devive
    example :G920FXXU5EQL2_G920FXSG5EQL1_XSG
    12-21-2017 12:59 AM
  6. Tim1954's Avatar
    Type in your model number and you will get the correct software
    hallux likes this.
    12-21-2017 01:31 AM

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