1. Android Central Question's Avatar
    Transferred my SD card from a BB Passport to a Moto X Play. I am new to Android and don't know where to go to setup the card. I got this phone from my daughter and the first thing completed was an upgrade to Android 7.1.1. Is there a simple fix?
    12-18-2017 07:08 PM
  2. Tim1954's Avatar
    Normally you don't have to set anything up. Just put the card in and Bob's your uncle.
    Try gently cleaning the gold contacts on the card.
    Try another card in device to eliminate card reader fault.
    12-18-2017 08:48 PM
  3. Rukbat's Avatar
    At very worst you may have to reformat the card. Mount it into a PC to copy anything on it that you need, then format it (full, not quick, format). If it's 32GB or smaller, format it as FAT32. If it's 64GB or larger, format it as exFAT. Then put it into the phone and it should be recognized. If it isn't, then as Tim said, the card reader (hardware) may be bad and it would have to be replaced.
    12-19-2017 11:23 AM

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