1. Android Central Question's Avatar
    It used to work a few weeks ago and now it says my device is incompatible with the app. The Samsung music app requires 5.0+ android and my current android is 5.1.1.
    12-23-2017 11:25 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you saying the Samsung Music app wasn't preinstalled on your phone? Which music app came preinstalled with your phone -- Google Play Music?
    12-24-2017 01:12 AM
  3. Noukhaa's Avatar
    Welcome to Android Central! Are you saying the Samsung Music app wasn't preinstalled on your phone? Which music app came preinstalled with your phone -- Google Play Music?
    Hi yes im not the preson you replied to but i have the same problem. My phone has android 5.1.1 and samsung music only allows samsung 5.0 and higher. Google play music is preinstalled but i find it so hard to work with since i cant change song covers and titles.
    06-15-2018 11:00 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! Ok, are you trying to install the Samsung Music app from the Play Store, Samsung's Galaxy Apps Store, or somewhere else? If an app requires a certain Android version or higher, it still doesn't mean the app will be compatible with the device -- there may be other reasons for the incompatibility.
    06-15-2018 04:13 PM

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