1. Android Central Question's Avatar
    I got my new phone recently. The phone is a Samsung Galaxy Xcover 3. I got it from a pawn shop.
    When I started to use it I realized: I can't login to my google account because the phone was wiped through the boot menu. It says to use the previous owner's account to login. The phone doesn't allow me to skip the google sign in either, now I am stuck on the Google login screen.
    If there is anything I can do, other than trying to contact the previous owner, please let me know.
    12-25-2017 08:07 AM
  2. hallux's Avatar
    Sorry, there's nothing you can do except to try to engage the prior owner to properly reset the device.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    12-25-2017 08:14 AM
  3. RumoredNow's Avatar
    Make the Pawn Shop give you a full refund since they sold you an unusable device.
    hallux and Rukbat like this.
    12-25-2017 08:54 AM

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