1. Android Central Question's Avatar
    It seems to be updating messages via "Backup and Restore Manager'. But it hangs and does not update anything. As a result, I also cannot back my phone using Samsung Smart Switch
    12-29-2017 03:58 AM
  2. Tim1954's Avatar
    Force stop the app, clear its cache.
    Cache partition wipe is also a good idea..
    Try again
    12-29-2017 07:38 PM

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