1. DevilsSonInLaw's Avatar
    Hi Everyone,

    Long time reader and now first time poster here.

    I purchased a locked Galaxy Note 5 from a guy on Kijiji (bad idea, I know). He demonstrated the phone worked by making a call with his Chatr sim card. I thought it would be easy enough to get unlocked. I was wrong.

    I paid for an unlocking service from an eBay seller, which they said my phone is already unlocked - which it is not unlocked.

    I then contacted Rogers directly (twice) which they checked my IMEI number and said it is not found in their system. I then contacted Chatr and received the same info, the IMEI number is not found in their system.

    I know the phone works on Chatr and also the phone has Rogers bloatware. My phone's Mobile Operator is: 302720 (Rogers).

    The phone checks out as clean and not blacklisted.

    One thing to note which may be irrelevant, but my IMEI has "/58" appended to the end.

    Is there any reason my phone is not found in the Rogers IMEI lookup?

    Any help is most appreciated!
    12-31-2017 09:31 AM
  2. Rukbat's Avatar
    There's no reason, other than if it was used by an MVNO (even one owned by Rogers, as Chatr is), they may not allow it on their network as a Rogers phone.
    12-31-2017 01:28 PM

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