1. Android Central Question's Avatar
    I just bought the phone from Amazon.
    I have T-mobile as a service provider.
    The phone is UNLOCKED.
    I only have 1 sim card inserted.
    I tried restarting it. (should I factory reset it?)

    I have gotten a few text FROM iPhones but AFTER an update to the phone system I noticed that I stopped getting text from iPhones.
    01-02-2018 09:20 AM
  2. KeoW950's Avatar
    I figured out the problem.

    I had previously been using an Apple device and apparently when I switched the SIM card to the 6X, it was still connected to my iMessage.

    So to resolve the problem I had to "erase" the iPhone.
    01-02-2018 02:04 PM
  3. ksharifi294's Avatar
    I have exactly this problem. T-Mobile, receiving some iPhone messages but not others, etc. Only difference perhaps is that my last phone (iPhone 5) was stolen so I cannot access it.
    But primarily: what do you mean "erase" the iPhone? I'd love to know.
    01-14-2018 05:06 PM

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