There is no connection

TVboxUserM

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Jan 7, 2018
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My T95X TV box was working perfectly, suddenly I tried to see some picture by Netflix, and there is no communication with the TV (the menu screen it does not appears on the TV), the blue led on/off the box is working, the remote control is working, I pushed the reset switch (inside the VA input) and there is no signal, I connected directly the modem to the TV box and there is not signal. Android, please help me to work this problem. Thanks.