1. Android Central Question's Avatar
    I'm trying to perform a factory reset on a Dragon Touch tablet purchased from a thrift store; obviously I don't know the passwords. But when performing the "hold power button and volume button" it still just take a me to the locked screen. I never get to a screen to see options to reset.
    01-08-2018 12:48 PM
  2. VW Maverick's Avatar
    Welcome.
    Try this:

    1- Make sure tablet is powered off.
    2- Hold down Volume + button and Power button at same time.
    3- When screen comes on let go of Power button.
    4- When the large Android shows on screen let go of Volume + button.
    5- Use Volume – button to scroll to Wipe Data/ Factory Reset.

    Mav.
    01-08-2018 01:41 PM

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