1. Android Central Question's Avatar
    My sister gave me her old phone with all her accounts on it which i have successfully removed except for one, her gmail it wont let me delete or add an account. When i try to remove it all it says is:
    This account is required by some apps. You can only remove it by resetting the phone to factory default (which deletes all your personal data) in Settings> Backup & Reset.

    I am on a strait talk plan and i am afraid that if i factory reset my phone i will lose my minutes. Any solutions?
    01-09-2018 08:44 AM
  2. djrakowski's Avatar
    If you're unable to factory-reset your phone (and I don't know whether you'd lose your prepaid credit - those are usually associated with your account, not your phone - check with Straight Talk customer service to make sure), you could try following: remove all the apps your sister installed, then remove her Google account, then add your own.
    01-09-2018 09:32 AM

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