1. Android Central Question's Avatar
    I'm having an issue with WhatsApp backing up to Google Drive on an Android device.

    It started when the phone was on a bad network with lots of dropped packets and interference. From there the backup stalled at 30%. I can't get it to continue, even on a solid network.

    I tried deleting the backup from Google Drive and starting it over in WhatsApp. WhatsApp thinks there is still a backup there. It shows the last successfully completed backup to be December 22nd, even though it doesn't exist in Google Drive anymore. Also, every time I try to start a backup, it jumps straight to 30% and never moves. I've also tried turning off the backup in Google Drive, which disables access to the needed service to do the backup, but it doesn't change anything.

    I've looked at the FAQ on the WhatsApp website and it doesn't have anything that helped.

    Is there a way to force WhatsApp to start a fresh backup?

    WhatsApp 2.17.427 running Android 7.0 on a Moto G 4 (4th gen)
    01-09-2018 12:54 PM
  2. jtccjt's Avatar
    This post can be deleted. I created an account and posted the question. I didn't realize it would post without being logged in. My apologies.
    01-09-2018 01:02 PM
  3. Javier P's Avatar
    Welcome to the forums. No worries! This is the thread.

    https://forums.androidcentral.com/sh...d.php?t=861545

    I'll close this one to avoid parallel discussions.
    01-09-2018 01:08 PM

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