1. Android Central Question's Avatar
    I installed a SD card in my samsung 8. After about 20gb of photos and video they stopped being viewable in gallery. I have downloaded them and remain unveiwable in any photo viewer software. What is the problem?
    01-11-2018 09:44 PM
  2. Chris5483's Avatar
    Can you view them on your computer if you go to photos.google.com ?
    01-12-2018 04:09 AM
  3. ManiacJoe's Avatar
    Using a file browser app, like "my files" or something more advanced, are the files still in the folders you expect them to be in?
    01-12-2018 05:25 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! The SD card could be corrupt, defective, or counterfeit. Install SD Insight to see if the card is genuine or counterfeit. Counterfeit cards are programmed to report more storage than they actually have, and if you try saving more than the card can actually hold, then files can start getting corrupt. (Be aware that SD Insight might not work on all Nougat or Oreo devices.)

    If it's a valid card, then go to Settings>Storage, Unmount the card, remove it, and insert it into your computer. Can the computer read these files? Backup as much as you can right now, then run chkdsk to look for bad sectors: http://forums.androidcentral.com/amb...d-sd-card.html. If it finds bad sectors, and the photos aren't crucial to save, then go ahead and allow chkdsk to try repairing those sectors. If the photos are really precious, then you'll have to try recovering them using 3rd party software: http://forums.androidcentral.com/amb...ted-files.html

    I strongly suggest taking advantage of the Google Photos Auto Backup feature, which can save you these kinds of headaches in the future: https://support.google.com/photos/answer/6193313?hl=en
    Laura Knotek likes this.
    01-12-2018 07:01 PM

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