1. Android Central Question's Avatar
    All of a sudden I see a fake answer screen when getting a call, I have to hit the answer button to get to my answer screen, then have to tap that screen to swipe the answer button

    Can't find any new installations that I don't recognize, seems like it happened close to when I installed Netflix

    IDEAS on how to find this bugger to uninstall? Else, factory reset coming!!
    01-12-2018 10:14 AM
  2. Rukbat's Avatar
    Before the drastic measure, restart in Safe Mode. If it disappears, some installed app is causing the problem, so restart (normal way, so you get out of Safe Mode), then uninstall, disable or delete apps in the reverse order of which you installed them until you find the culprit.

    If Safe Mode doesn't fix it, check the screen overlay screen and disable apps one at a time until you fix it. Taking as many screen shots as needed to know what was enabled will make it easier to re-enable the rest of them.)

    Worst case, you have malware. Install Malwarebytes Anti-Malware and a good anti-virus app and let them run overnight.

    (If it's a system app, even a factory reset won't change anything.
    01-12-2018 10:29 AM

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